RingCentral

Top US Technology Company

RingCentral

20 Davis Drive, Belmont, CA 94002

Cloud-based communication and collaboration solutions.

About RingCentral

California – United States – 5000 Employees

Website: ringcentral.com
Stock Symbol: RNG
Industry SIC Code: 7372

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Annual Revenue: 1.6B

RingCentral – A Comprehensive Overview

Company Overview

RingCentral, Inc., founded in 1999 by Vlad Shmunis and Vlad Vendrow, is a leading provider of cloud-based communications and collaboration solutions for businesses. Headquartered in Belmont, California, RingCentral offers a comprehensive suite of Unified Communications as a Service (UCaaS) solutions, including voice, video, messaging, and contact center services. The company’s mission is to transform how businesses communicate by providing a reliable, scalable, and integrated platform that empowers remote and hybrid workforces.

Financial Data

For fiscal year 2023, RingCentral reported annual revenue of approximately $2.2 billion, reflecting strong growth in its subscription-based business model. The company’s revenue is largely driven by its UCaaS services and strategic partnerships with major telecommunications providers. RingCentral’s gross margin stands around 75%, supported by its scalable cloud infrastructure and high customer retention. Although the company has been heavily investing in R&D and marketing to capture market share, its revenue growth continues to outpace operational expenses, putting RingCentral on a path toward long-term profitability.

Search the U.S. Security and Exchange Commission for RingCentral RNG Filings on Edgar.

Company Size and Structure

RingCentral employs over 5,000 people globally, with major offices in North America, Europe, and Asia. The company is organized into several business segments, including Product Development, Sales and Marketing, Customer Success, and Operations. RingCentral’s decentralized structure allows it to rapidly innovate while maintaining close relationships with its global customer base. The company’s focus on customer success and product reliability has helped it grow rapidly in the UCaaS market, especially among enterprise clients.

Key Decision-Makers and Contacts

Vlad Shmunis, Co-Founder, Chairman, and CEO: Oversees RingCentral’s strategic direction and global expansion.
Mo Katibeh, President and COO: Focuses on scaling operations and enhancing customer experience.
Vaibhav Agarwal, CFO: Manages financial operations and corporate strategy.
Anand Eswaran, Chief Operating Officer (COO): Responsible for global sales, marketing, and customer operations, driving growth and customer satisfaction.
This leadership team is focused on expanding RingCentral’s footprint in the enterprise communication market, enhancing its product offerings, and driving customer success through a robust cloud platform.

Market Position

RingCentral is one of the top players in the UCaaS market, competing with companies like Zoom, Microsoft Teams, and Cisco Webex. The company’s flagship product, RingCentral MVP (Message, Video, Phone), is a comprehensive solution that integrates messaging, video conferencing, and voice calling into a single platform. RingCentral’s strong focus on security, reliability, and integrations with popular business tools (such as Salesforce, Microsoft 365, and Google Workspace) has positioned it as a preferred choice for enterprises seeking to modernize their communications infrastructure.

Products and Services

RingCentral offers a range of products and services designed to meet the communication and collaboration needs of businesses:

RingCentral MVP (Message, Video, Phone): A unified communication platform that combines messaging, video conferencing, and voice calling.
RingCentral Video: A standalone video conferencing solution with features such as screen sharing, team messaging, and meeting recordings.
RingCentral Contact Center: A cloud-based contact center solution that enables businesses to manage customer interactions across multiple channels, including voice, chat, and email.
RingCentral Office: A complete cloud PBX solution designed for businesses of all sizes, providing advanced calling features, call routing, and integrations with business applications.
Glip by RingCentral: A team messaging and collaboration tool with task management, file sharing, and integrated video conferencing.

Digital Presence

RingCentral maintains a robust digital presence through its website, mobile app, and social media channels. The website offers comprehensive resources, including product documentation, case studies, webinars, and blogs to help customers and prospects learn about its services. The company is active on platforms such as LinkedIn, Twitter, and YouTube, where it shares product updates, industry insights, and customer success stories. RingCentral’s mobile app, available on iOS and Android, enables users to access its UCaaS services on the go, providing seamless communication and collaboration capabilities from any device. CA Zoominfo Pricing.

Technological Infrastructure

RingCentral’s platform is built on a secure, scalable, and highly reliable cloud infrastructure, ensuring uninterrupted communication services for businesses of all sizes. The company operates globally distributed data centers and employs advanced encryption technologies to safeguard customer data. RingCentral’s platform supports integrations with over 100 business applications, enhancing productivity by enabling seamless workflows across multiple tools. The company’s continuous investment in AI and machine learning improves its voice, video, and contact center services, offering enhanced call analytics, virtual assistants, and real-time transcription features.

Company Culture

RingCentral promotes a culture of innovation, collaboration, and customer focus. The company emphasizes agility and teamwork, encouraging employees to contribute to the development of new ideas and solutions that meet the evolving needs of customers. RingCentral places a strong focus on diversity, equity, and inclusion (DEI), fostering a work environment that values diverse perspectives and empowers employees from all backgrounds. The company also offers flexible work arrangements and professional development opportunities, supporting a culture that promotes both employee well-being and growth.

Industry and Regulatory Compliance

RingCentral operates in compliance with industry regulations and global standards, including GDPR, HIPAA, SOC 2, and ISO 27001. The company’s UCaaS platform is designed to meet the security and privacy requirements of industries such as healthcare, finance, and government. RingCentral also adheres to telecommunications regulations, ensuring that its services comply with global communications laws and standards. The company’s commitment to regulatory compliance provides businesses with the confidence that their communication infrastructure is secure and aligned with legal requirements.

Partnerships & Affiliations

RingCentral has established strategic partnerships with major telecommunications providers, including AT&T, BT, and Verizon, to deliver its cloud communication solutions to a wider audience. The company also partners with leading software vendors, such as Microsoft, Google, Salesforce, and Zoho, to integrate its UCaaS platform with popular business applications. These partnerships enhance RingCentral’s product offerings and provide customers with a seamless communication experience that integrates with their existing workflows and tools.

Public Relations & Media

RingCentral is frequently featured in major business and technology publications for its leadership in the UCaaS market and its innovations in cloud communications. The company’s annual event, RingCentral Connect, attracts media attention for its product announcements, partnership deals, and insights into the future of business communications. RingCentral’s thought leadership in areas such as remote work, collaboration, and cloud transformation is regularly showcased through webinars, blogs, and press releases. The company’s public relations efforts emphasize its role in helping businesses transition to flexible, cloud-based communication solutions.

Competitive Landscape

RingCentral competes with major UCaaS and collaboration platforms, including Zoom, Microsoft Teams, Cisco Webex, and 8×8. While these companies offer similar communication tools, RingCentral differentiates itself through its comprehensive, integrated platform (MVP), superior voice and video quality, and deep integrations with third-party applications. Its partnerships with major telecom providers also give it a competitive edge in serving large enterprises and global customers. The company’s focus on reliability, security, and scalability positions it as a preferred solution for businesses seeking to modernize their communications infrastructure.

Stock Market Information

RingCentral is publicly traded on the New York Stock Exchange under the ticker symbol RNG. The company’s stock performance has been driven by strong revenue growth, increasing demand for cloud-based communication services, and its expansion into international markets. As more businesses adopt hybrid and remote work models, investors view RingCentral as a long-term growth opportunity in the UCaaS space. The company’s continued investment in product innovation, partnerships, and customer acquisition is expected to drive further growth in the future.

Market Activity for RingCentral

Customer Base and Reviews

RingCentral serves a diverse customer base that includes small businesses, large enterprises, government agencies, and healthcare organizations. The platform is particularly popular among businesses looking for a reliable, scalable, and secure communication solution that integrates with existing workflows. Customers appreciate RingCentral’s ease of use, seamless integrations with third-party apps, and excellent voice and video quality. However, some users have noted challenges with pricing and onboarding complexity for larger organizations. Overall, RingCentral receives positive reviews for its robust feature set, flexibility, and customer support.

Summary of RingCentral

RingCentral is a global leader in cloud-based unified communications and collaboration solutions, offering a comprehensive platform that integrates messaging, video, and phone services. The company’s strong market position, driven by its reliable and scalable UCaaS platform, makes it a top choice for businesses looking to modernize their communication infrastructure. With a focus on product innovation, customer success, and strategic partnerships, RingCentral is well-positioned to capitalize on the growing demand for cloud communication solutions as businesses continue to embrace remote and hybrid work models. The company’s commitment to security, regulatory compliance, and global scalability ensures that it will remain a key player in the UCaaS market for years to come.

This comprehensive overview provides valuable insights into RingCentral’s market position, financial performance, and strategic direction for sales, marketing, and research professionals.

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